Company CGU

The purpose of these general conditions is to determine how CONTACT HÔTEL SERVICES provides the Company with price advantages in the hotels of the CONTACT HÔTEL network marketed.

The contract signed between the two parties is tacitly renewed each year on January 1 for a period of one year.

This agreement concerns hotels that are part of the CONTACT HOTEL network on the day the contract is concluded and still affiliated with the network on the day the reservation is made. For any hotel joining the chain during the course of this contract, CONTACT HOTEL SERVICES will notify the Company in the event that the agreement is extended to these hotels. In the event that one of the hotels leaves the CONTACT HOTEL network, this contract will automatically become void for the hotel concerned.

1. Reservations

The Company undertakes to comply with the reservation procedure described below:

The Company undertakes to ensure that its employees are fully informed of all the conditions of use mentioned in said contract.

All reservations must be made in the "Company" area on the CONTACT HÔTEL reservation site: https://www.contact-hotel.com/espace-entreprise.htm. The employee and/or the person in charge of reservations must log in with the Company's own identifier in order to benefit from the negotiated discounts. These identifiers were sent after receipt of the signed contract.

2. Payment

Payment for the booked stay will be made by the employee (at the hotel) or by the person in charge of reservations (VAD: Distance Selling, subject to acceptance of this method of payment by the hotelier).
Any supplements (extras) not provided for when booking will be invoiced and paid on site by the Company's employee.

The pricing basis is the rate available on the hotel's listing on the website www.contact-hotel.com excluding tourist tax. In order to benefit from the discounts, the Company undertakes to provide a minimum of 100 overnight stays per year. During the first year following the signing of this contract, the Company will thus be able to benefit in stages from the following discounts depending on the number of overnight stays in Contact Hôtel hotels:

• 10% discount: achievement of 100 to 500 overnight stays per year
  • 12% discount: achievement of 500 to 1000 overnight stays per year
  • 15% discount: achievement of more than 1000 overnight stays per year

From the second year (or future years), the company will be able to benefit directly from the discount obtained according to the number of nights spent during the previous year.

Examples:

• Year 1: achievement of 850 nights (i.e. 500 nights with 10% discount and 350 nights with 12% discount).
• Year 2: 12% discount applied from the first booking up to the 1000th, then 15% beyond (achievement of 930 nights).
• Year 3: 12% discount applied from the first booking up to the 1000th, then 15% beyond (achievement of 390 nights).
• Year 4: 10% discount applied from the first booking and up to the 500th then 12% up to the 999th then 15% beyond (achievement of 750 nights).
• Year 5: 12% discount applied from the first reservation and up to the 1000th then 15% beyond.

These discounts will be applicable on:

1. Single or double room (excluding tourist tax)
2. The SE formula (subject to sale discounted by the hotelier) – excluding tourist tax

In the event that a specific rate agreement has been previously concluded between the Company and a specific hotel, this agreement may be maintained at the hotelier's discretion. If this agreement is not maintained, the terms of this present contract will be applied. Furthermore, after the implementation of this contract, the Company undertakes not to work directly with the establishment concerned.

If the hotelier offers a more attractive promotional offer from time to time, the most advantageous rate will be applied for reservations made by the Company at this hotel (benefits cannot be combined).

If the Company fails to reach the required 100 nights over the year, CONTACT HÔTEL SERVICES reserves the right to terminate this contract subject to giving one month's notice.

Any dispute or claim may only be taken into consideration if it is made in writing and addressed to CONTACT HÔTEL SERVICES within one month from the end of the stay. A CONTACT HÔTEL hotel with more than 3 claims in less than 6 months may be removed from the list of participating hotels.

This agreement may be terminated by the Company by registered letter with acknowledgment of receipt, respecting a notice period of 3 months. The Company remains liable to CONTACT HÔTEL SERVICES for any invoices remaining unpaid when the termination is attributable to it.

This agreement may also be terminated by CONTACT HÔTEL SERVICES by registered letter with acknowledgment of receipt, respecting a notice period of 3 months.

The Company and its employees cannot request to benefit from the advantages of the Cash & Smile loyalty program. This program is intended for individual customers.