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Contact-Hotels

1 bedroom - 1 guest

Contact Hotel Le Moulin Neuf

picto-localization 1 Promenade des Pêcheurs - 85110 Chantonnay

picto-notice

4.0 /5

picto-notice (11 review)
1
Double room with lake view
Dining Restaurant
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Services

Bar
Bar
Sauna/Spa or hammam
Sauna/Spa or hammam
Holiday vouchers
Holiday vouchers
New Hotel
New Hotel
Restaurant at the hotel
Restaurant at the hotel
Electric car charging station
Electric car charging station
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Schedules

picto-reception

Reception

Open every day from 7:00am-22:00pm.

Location of the hotel

Your hotelier

Parmar and Atik Thakor

At your service

Customer reviews

Rating given by 11 customers

4.0 /5
BENOIT (FR)

4.6 /5

08/10/2026 - Stay on 06/10/2026

Very warm welcome, very quiet location and excellent restaurant

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MARIE-LUCE (FR)

4.6 /5

30/08/2026 - Stay on 27/08/2026

An exceptional setting, good value for money.

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STEPHANE (FR)

4.5 /5

28/08/2026 - Stay on 24/08/2026

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JONAS (BE)

0.7 /5

23/08/2026 - Stay on 12/08/2026

The only redeeming features, in my opinion, were its proximity to Puy du Fou and the swimming pool. The hotel itself is quiet and set in a green environment. The receptionist was really unwelcoming; no smile, no welcome, no explanation—a real shame. The hotel is quite run-down and generally lacks maintenance. At times, it feels a bit like an abandoned hotel, like something out of the movie "The Shining." The floors aren't very clean, light bulbs are missing (especially in the pool area), the pool table is falling apart, and the cues are broken. The pool was very pleasant, but it's a shame the floor was dirty and there was hardly any light at the end of the day. When we arrived, the room smelled awful: rotten and musty. The bathroom sink was clogged when we arrived, and there were cobwebs on the ceilings. We thought it was a hidden camera prank, but no. I would not recommend this hotel.

Response from the establishment:

Hello Mr. Libon, Thank you for taking the time to share your experience. We are delighted that you appreciated our setting, the tranquility of the hotel, and its proximity to Puy du Fou. We acknowledge that some improvements may be necessary in our establishment and are fully aware of this. However, we would like to emphasize that the cleanliness of our rooms receives particular attention. Each room is inspected before guests arrive, and any issues are addressed immediately. Regarding your comment about the reception, we place great importance on the quality of service provided to our guests. Despite the efforts made by our teams, we have taken note of your feedback and forwarded it internally to prevent such a situation from recurring. We regret that our conversation may have been misinterpreted and offer our sincere apologies for these shortcomings. We take your comments very seriously. The Hotel Management

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About the hotel

Nestled in nature, in a warm and welcoming family atmosphere, the Contact Hôtel Le Moulin Neuf welcomes you for a peaceful and relaxing stay. Located on the shores of a lake and just 35 km from Puy du Fou, this 3-star hotel is the ideal base for exploring the region.
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